How to Book a Bus Ticket Online with ADO in English
Learn how to easily book an ADO bus ticket online in English with Bookaway. Enjoy comfortable and reliable travel across Mexico with our step-by-step guide.

Traveling by bus in Mexico is a popular and convenient option, especially when using a reputable company like ADO. Known for its extensive coverage, reliable service, and comfortable buses, ADO is a top choice for both locals and tourists. This guide will provide detailed information on how to book an ADO bus ticket online in English using Bookaway, covering everything from the company’s history to useful packing tips and FAQs.
ADO Bus Company: History, Experience, and Trust
ADO, short for Autobuses de Oriente, has been a cornerstone of transportation in Mexico since its founding in 1939. With over 80 years of experience, ADO has built a reputation for reliability and safety. The company is widely trusted by locals and has become the go-to option for long-distance travel across Mexico. ADO’s fleet comprises modern, well-maintained buses equipped with various amenities to ensure passenger comfort.
ADO Coverage and Service Areas
ADO offers extensive coverage throughout Mexico, servicing major cities, towns, and tourist destinations. Key service areas include:
- Yucatán Peninsula: Cancun, Playa del Carmen, Mérida
- Central Mexico: Mexico City, Puebla, Oaxaca
- Southeast Mexico: Veracruz, Villahermosa
- Gulf of Mexico: Tampico, Poza Rica
Safety and Convenience of Riding with ADO
Safety is a top priority for ADO. The company adheres to stringent safety standards and regularly maintains its fleet to ensure secure travel. Onboard amenities such as air conditioning, reclining seats, and clean restrooms enhance the comfort and convenience of the journey. Additionally, some buses offer Wi-Fi and entertainment systems.
Different Service Levels Offered by ADO
ADO provides various service levels to cater to different needs and budgets:
- ADO GL (Gran Lujo): Offers the highest level of luxury with extra-wide seats, individual screens, and premium amenities.
- ADO Platino: Slightly below GL but still very comfortable, with large reclining seats and extra legroom.
- ADO Primera Clase: Standard service with comfortable seating and essential amenities like air conditioning and restrooms.
- ADO Conecta: More economical option with basic comfort and fewer amenities.
Understanding these service levels can help you choose the best option for your trip based on your preferences and budget.
How to Book a Ticket Online in English Using Bookaway

Booking an ADO bus ticket online in English is simple with Bookaway. Follow this step-by-step guide:
- Visit Bookaway.com: Navigate to the Bookaway website.
- Enter Trip Details: Input your departure and destination cities, travel date, and the number of passengers.
- Choose Transportation Method: Select ADO bus from the available options.
- Select Departure Time: Review the schedule and choose your preferred departure time.
- Click “Book Now”: Proceed by clicking the “Book now” button.
- Enter Passenger Information: Fill in the required details for each passenger.
- Select Seats and Optional Worry-Free Cancellation: Choose your seats and decide if you want to add the Worry-Free Cancellation option, which allows changes or cancellations up to 24 hours before departure.
- Enter Payment Information: Use a debit or credit card, Venmo, or PayPal for payment. Bookaway accepts all major credit cards, including American Express and Discover.
- Receive Confirmation and E-Ticket: Check your email for the confirmation and e-ticket. You do not need to print the ticket; an e-ticket on your phone is sufficient.
Using Bookaway offers several advantages, including 24/7 customer support, access to digital boarding passes through the Bookaway app, and the ability to book multiple types of transportation in one place.
Booking Tickets in Person
While online booking is convenient, you can also purchase ADO tickets in person. This can be done at any ADO bus terminal or authorized ticket outlets across Mexico. In-person booking allows you to ask questions directly and receive assistance in choosing the best schedule and service level.
Popular Routes for Travelers
ADO services numerous popular routes frequented by tourists. Some of these include:
- Cancun to Playa del Carmen: A short trip ideal for beach lovers and those heading to Cozumel.
- Mexico City to Puebla: A scenic route showcasing Mexico’s diverse landscapes.
- Merida to Cancun: Connecting two major tourist hubs in the Yucatán Peninsula.
- Oaxaca to Puerto Escondido: Offering access to beautiful coastal destinations.
Useful Packing Tips for ADO Bus Travel
Packing appropriately can make your journey more comfortable. Here are some tips:
- Essentials: Carry your ID, e-ticket, and any necessary travel documents.
- Comfort Items: A neck pillow, light blanket, and eye mask can enhance your comfort on longer trips.
- Snacks and Drinks: While some ADO buses may offer refreshments, it’s a good idea to bring your own snacks and water.
- Entertainment: Bring a book, download movies, or have a fully charged device for entertainment during the journey.
- Clothing: Dress in layers to adjust to varying temperatures on the bus.
Booking an ADO bus ticket online in English using Bookaway is a straightforward and convenient process. Whether you are traveling for leisure or business, ADO offers a reliable and comfortable travel experience across Mexico. With extensive coverage, various service levels, and modern amenities, ADO ensures that your journey is pleasant and hassle-free. By following this guide, you can easily navigate the booking process and enjoy the many benefits of traveling with ADO. Safe travels!
FAQ
Yes, you can eat on ADO buses. It’s common for passengers to bring snacks and meals for longer journeys.
Yes, you can bring drinks. It’s advisable to carry non-alcoholic beverages in spill-proof containers.
Typically, ADO allows one checked bag and one carry-on per passenger. Check specific limits with ADO for your route.
Some ADO buses offer Wi-Fi, particularly on higher service levels like ADO GL and ADO Platino.