Smooth ride. But entrance and exit with luggage was difficult and less assistance than there was.
On time, smooth and relaxing ride.
The ferry ride for our day trip from Split to Hvar was comfortable and enjoyable. One improvement would be better instructions on finding the correct Pier for the Krilo ferry departure location in Split. But everything else was fine.
The ride was good and on time, as expected. The only thing that conditioner was blowing very cold. But overall, we enjoyed the ride.
On time and crew very o organised. Plenty room for luggage stowage
Your Guide to Seamless Travel with Krilo (Kapetan Luka)
Finding your ride
Travelers can easily identify their ride or driver as the driver will be wearing a company uniform and the vehicle will be branded with company colors or the name of the company. Additionally, travelers can meet their driver at the company's counter or ticket office. In airports or terminals, the specific arrival hall and gate number will be provided for meeting the ride or driver.
Baggage and special items
Bicycles are allowed on board with an additional fee due to limited capacity. The specific fee for bringing a bicycle onboard is not provided.
Accessibility and assistance
Wheelchair accessibility:Wheelchair-accessible vehicles are available.
Traveler aid:There is an additional charge for travelers accompanied by an aid or assistant for those with mobility or visual handicaps.
Booking and Amendments
Name Changes:To change a passenger's name after a booking has been approved, information on the change needs to be sent.
E-Tickets:Passengers do not need to print their ticket or the confirmation email.
Onboard Policies
Passengers are allowed to eat and drink on board.
Pet policies
Passengers are allowed to bring pets on board; however, there is an additional fee and capacity is limited. Pets that weigh less than 6 kg do not need to be kept in a cage, while those weighing more must be caged.
The ferry ride for our day trip from Split to Hvar was comfortable and enjoyable. One improvement would be better instructions on finding the correct Pier for the Krilo ferry departure location in Split. But everything else was fine.