Boonsiri High Speed Ferries – Tickets und Online-Buchungen

Language and communication

Both the counter staff and the drivers speak English, facilitating easy communication for travelers.

Finding your ride

• General pickup information: Travelers can easily locate their ride or driver as the driver will be in a company uniform and waiting with a sign displaying the passenger's name. Additionally, the vehicle will feature the company's branding. For pick-up at airports or terminals, the specific arrival hall and gate number can vary depending on the flight's arrival. Clients are advised to provide their pick-up details to facilitate a smooth meeting with their driver.
• Pickup delay: For shared airport pickups, if a flight is delayed, passengers are unable to take the next bus or minivan and must purchase a new ticket. Additionally, during peak seasons, changes in the departure date are not permitted. For private airport pickups, the driver can wait for 1-2 hours if passengers are delayed. If the delay extends to 4 hours, an additional fee of 1,000 baht will apply for each subsequent hour between the 5th and 6th hours.

Baggage and special items

Bicycles cannot be brought on board. However, on ferries, there is a fee of 200 baht per way for bicycles. Motorbikes are not allowed.

Accessibility and assistance

• Wheelchair accessibility: Wheelchair accessible vehicles are available.
• Guide dogs: Guide dogs are not allowed.

Booking and Amendments

• Name Changes: Name changes after booking approval are permitted without any fees.
• E-Tickets: Passengers are required to print their tickets but do not need to print the confirmation email.

Onboard Policies

Passengers are not allowed to eat or drink on board.

Pet policies

Pets are allowed on board, with a fee of 100 baht per way for smaller pets like Chihuahuas and 400 baht for larger pets. No cage is required for pets during the journey.