Grouptour -Tickets and online bookings

4.2(40 reviews)

Grouptour started in 2012 and is one of the very first companies offering luxury limousine vans between Hanoi and Sapa with their famous van brand, Sapa Shuttle Bus.

Official address: 16 Hàng Chĩnh street, Hoan Kiem District

Phone 1: 0947368812

Phone 2: 19001112

Traveling with

Grouptour

  • The bus was clean and comfortable. Wi-fi was working good and the driving was good and perfectly on time with a stop halfway, providing water and in general a good experience.

  • Fahrer war sehr pünktlich, freundlich und ist gut gefahren. Empfehlenswert

  • nice n superb

  • I do recommend 100% Really what I expected Totally satisfied 😌

  • Very comfortable, even with 185 cm

  • I booked a limo minivan days out from the date of departure which wasn’t actually confirmed until 3:30pm the afternoon before I was travelling at 7:30am the next morning. As it wasn’t confirmed, I made other travel arrangements as needed to get back to Hanoi to start my trip back to Australia. I contacted Bookaway as couldn’t cancel as it was now within the 24 hr cancellation period where a refund was not possible in the system. To date I have received zero response nor refund. I would definitely never use this platform again and encourage others to be wary in making any bookings.

Your Guide to Seamless Travel with Grouptour

Language and communication

The operators ensure that both counter staff and drivers are proficient in English, facilitating clear communication with travelers.

Finding your ride

Travelers can easily identify their ride as the vehicle is branded with the company colors and name. For pickups at airports or terminals, travelers should head to the Duptours Terminal to meet their ride or driver.

Baggage and special items

  • Bicycles: You can bring a bicycle on board for an additional fee of 100 Pesos.
  • Motorbikes: Motorbikes are not allowed on board.

Accessibility and assistance

  • Wheelchair accessibility: Wheelchair accessible vehicles are available.
  • Guide dogs: Guide dogs are not allowed.

Booking and Amendments

  • Name Changes: Passenger name changes are permitted after booking approval at no additional cost, provided they are made at least 24 hours before travel.
  • E-Tickets: Passengers are not required to print their tickets or confirmation emails.

Onboard Policies

Passengers are not allowed to eat or drink on board.

Pet policies

Pets are not allowed.

Grouptour’s popular routes

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Our travelers reviews about the ride with Grouptour

4.17

Based on 40 reviews from Bookaway users who traveled with Grouptour

Filippo G.

Christine H.

Mohd R.

Nataliya B.

Wolfgang S.

Your questions, Our answers

How much does a train ride cost from Hanoi to Sapa?

The cost of a train ride for a roundtrip adult ticket to Sapa leaving from Hanoi is around US$ 31

Do Grouptour have toilets on board?

Grouptour do have toilets on board!

Is there Wi-Fi on Grouptour?

Most of the Grouptour rides have Wi-Fi on board. We recommend reaching out directly to Grouptour to find out if your ride is one of those rides.

Do I need to print my ticket or does Grouptour offer e-tickets?

Grouptour has e-tickets so you don’t need to print your tickets.

Which cities does Grouptour operate in?

Grouptour operates in Sapa, Hanoi, Cat Ba Island, Halong Bay, Da Lat, Ho Chi Minh City (Saigon), Ninh Binh, Nha Trang, Hoi An, Hue, Da Nang, Ha Giang, Tuan Chau Island, Mai Chau, Phong Nha, Phong Nha - Ke Bang National Park, Hai Phong, Thanh Hoa, Hoa Binh, Tam Coc, Quang Nam, Lao Cai, Quy Nhon, Phan Thiet, Yen Bai, Mu Cang Chai, Quang Binh, Nanning, Quang Ninh, Dien Bien Phu, Gia Lam, Khanh Hoa, Binh Thuan, Phongsali, Luang Prabang, Mui Ne, Vientiane, Guangxi, Hekou, Savannakhet, Cao Bang, and Oudomxay

What is Grouptour’s contact information?

Phone: 0947368812

Where is the Grouptour office?

Grouptour’s office is located at 16 Hàng Chĩnh street, Hoan Kiem District