Jacamar Naturalist Tour -Tickets and online bookings

Language and communication

Languages spoken by the staff include English at both the counter and by the driver.

Finding your ride

• General pickup information: Travelers can easily identify their ride or driver as the driver will be wearing a company uniform and waiting with a sign displaying the passenger's name. Additionally, the vehicle will feature the company's branding and colors. For airport or terminal pickups, travelers should head to the designated company counter or ticket office.
• Pickup delay: For shared airport pickups, if the flight is delayed, passengers can take the next bus or minivan without any additional charge. For private airport pickups, the driver will wait for passengers who are delayed.

Baggage and special items

Bicycles are not allowed on board.

Accessibility and assistance

• Wheelchair accessibility: Wheelchair-accessible vehicles are not allowed.
• Traveler aid: Travelers with a mobile or visual handicap can bring an assistant at no additional charge.

Booking and Amendments

• Name Changes: Passengers can change their name after a booking has been approved. An amendment fee may apply for name changes, and there may be a deadline before travel by which changes must be made.
• E-Tickets: Passengers are not required to print their tickets or confirmation emails.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are not allowed.