Truly Ha Giang -Tickets and online bookings

4.3(46 reviews)

Truly Ha Giang is a leading tour operator of innovative tour packages. The company has a professional staff and prioritizes customer service and is known to be reliable, safe, and comfortable.

Official address: No 79 Nguyen Trai Str., Ha Giang

Phone 1: 0903 246 045

Traveling with

Truly Ha Giang

  • Le voyage s’est bien déroulé avec 3 poses dont une pour déjeuner. Il a duré 7 h en tout. 2 choses à signaler. 1 - lorsque j’ai réservé j’ai compris qu’on viendrait nous chercher à notre hôtel à Hanoï et qu’on nous déposerait à notre hôtel à Ha Giang comme indiqué au moment de réserver. Mais Il n’en est rien ! Dans la confirmation reçu par mail il est mentionné un point de rendez vous et de dépose qui ne sont pas les hôtels que nous avions indiqués au moment de la réservation. Il serait sûrement bon de ne pas laisser entendre le contraire. 2- J’ai reçu un appel la veille à 23h pour m’informer que nous devions être au point de rendez à 9 h au lieu de 9h30 pour ensuite rejoindre le bus à pieds et partir à 9h20 au lieu de 10h. Nous nous sommes exécutés et finalement le gars qui m’avait appelé est arrivé à 9h15 et nous nous sommes mis en marche vers le bus à 9h30. On est parti à 10h. Il n’était pas nécessaire d’arriver plus tôt que prévu. Rien de grave juste du bruit pour rien.

  • Very good!

  • Overall are ok, the seat is quite comfortable, and we arrived 1 hour earlier than the estimated time.

  • Job was done

  • The journey was punctual and comfortable. Only the meeting point in Tam Coc was not right. I was able to communicate with the driver via WhatsApp. Please change the meeting point on departure.

  • Good communication. On time. Quicker at destination, than expected.

Your Guide to Seamless Travel with Truly Ha Giang

Language and communication

All counter staff and drivers are proficient in English, promoting easy and effective communication.

Finding your ride

Travelers can locate their ride or driver as the driver will be in a company uniform and the vehicle will be branded with the company's colors or name. Additionally, assistance can be found at the company counter or ticket office.

Baggage and special items

  • Bicycles: Bicycles are not allowed on board.
  • Motorbikes: Motorbikes are not permitted on board.

Booking and Amendments

  • Name Changes: Passenger names can be changed after a booking has been approved. Name changes can be made anytime without any amendment fee.
  • E-Tickets: Passengers are not required to print their tickets or confirmation emails.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Passengers can bring a pet on board, but only small dogs are allowed. There is an additional fee for bringing pets, and tickets must be purchased for them. Pets must be well-behaved while on board.

Truly Ha Giang’s popular routes

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  • 4Cities
  • 6Routes

Our travelers reviews about the ride with Truly Ha Giang

4.35

Based on 46 reviews from Bookaway users who traveled with Truly Ha Giang

Samir F.

Irmtraut B.

CHEONG M.

Bernard K.

Karin P.

Truly Ha Giang's most popular stations

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Your questions, Our answers

How much does a minivan ride cost from Ninh Binh to Hanoi?

The cost of a minivan ride for a roundtrip adult ticket to Hanoi leaving from Ninh Binh is around US$ 6

Do Truly Ha Giang have toilets on board?

Truly Ha Giang do have toilets on board!

Is there Wi-Fi on Truly Ha Giang?

You can breathe a breath of fresh air… Truly Ha Giang DOES have Wi-Fi on board their rides

Do I need to print my ticket or does Truly Ha Giang offer e-tickets?

Truly Ha Giang has e-tickets so you don’t need to print your tickets.

Which cities does Truly Ha Giang operate in?

Truly Ha Giang operates in Ninh Binh, Hanoi, Ha Giang, and Tam Coc

What is Truly Ha Giang’s contact information?

Phone: 0903 246 045

Where is the Truly Ha Giang office?

Truly Ha Giang’s office is located at No 79 Nguyen Trai Str., Ha Giang