Ultramar -Tickets and online bookings

Ultramar has more than 30 years of experience and provides maritime transport across Mexico. They operate in some of the most beautiful places around Mexico. The company has a professional staff and prioritizes customer service and is known to be reliable, safe, and comfortable.

Official address: Terminal Maritima Ultramar, Av. Lopez Portillo SM-84 M-5 L-6. Puerto Juarez

Phone 1: 9988815890

Phone 2: 9988815890

Traveling with

Ultramar

  • Everything ok. But not necessary. You can just go to the ferry and book your transfer, even 5 minutes before departure, there is plenty of space and they go approx. 2 x per hour

  • A simple ride from Cozumel to playa del carmen

  • Unfortunately, the resort we were supposed to visit was closed unexpectedly. As a result, we needed to cancel our ferry services but Ultramar was very accommodating in issuing a refund.

  • Cool ferry have musiv

  • The Ferry was very clean, the staff very kind. We made our trip without getting tired.

  • It was a great trip. We were on a boat with Marcelino and Angel. It took us about 40 minutes to find whale sharks, there were more than 30 of them. Marcelino and Angel found the whale sharks faster than the other boats. Each person did two swims with the sharks. They are really incredible, breathtaking experience. Marcelino took care of us, it felt very safe, and the photos turned out great. I would recommend to practice a bit with the flippers before doing this swim, if you can use them well, you can really swim parallel with the shark for some time. If you are slow, it will swim away faster from you. Thank you to the team for the great experience!

How to Travel by Ferry with Ultramar

Ultramar offers reliable and comfortable ferry services to Cozumel and Isla Mujeres from the Mexican mainland. Ferries frequently depart from Playa del Carmen to Cozumel and from Cancún, including the Hotel Zone, to Isla Mujeres. With fast and efficient service, Ultramar is the preferred choice for visitors traveling to these beautiful islands.

Main Stations

Ultramar ferries service several key stations for convenient travel. In Cancún, ferries depart from El Embarcadero, Playa Tortugas, Puerto Juárez, and Playa Caracol. Ferries also travel to and from Isla Mujeres, Cozumel, and Playa del Carmen, providing a range of options for passengers.

Available Ferry Classes

Ultramar’s fleet consists of modern vessels, accommodating between 150 to 800 passengers. Amenities on these ferries include air conditioning, open and covered decks, panoramic windows, children’s play areas, TV screens, snack bars, power outlets, live music, underwater illumination, and new-generation gangways for quick boarding.

The ferry services include express options, which are faster and have higher fares, and regular services, which are slower but more affordable. It is important to check travel times and availability before booking, especially during busy periods or holidays.

Pros & Cons of Ferry Travel

Traveling by ferry offers unique advantages and some challenges. Ferries are often the only way to reach certain beautiful islands, and they provide stunning views and the opportunity to take great photos. Multiple ticket classes are available, allowing travelers to choose the level of comfort and travel time that suits them best. Booking online is convenient and essential for busy periods.

However, seasickness can be a concern, especially on longer trips or in rough seas. It's advisable to take medication before traveling. Weather conditions can also affect ferry schedules, with delays or cancellations possible during storms. It's important to consider these factors, especially if connecting with flights or other travel plans.

Ultramar's online ticket booking system simplifies the process, making it easy to plan your trip to some of Mexico's most picturesque island destinations.

Ultramar’s popular routes

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  • 4Cities
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  • 4.7
    Based on 219 reviews

Our travelers reviews about the ride with Ultramar

4.69

Based on 219 reviews from Bookaway users who traveled with Ultramar

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Ultramar's most popular stations

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Your questions, Our answers

How much does a ferry ride cost from Isla Mujeres to Cancun?

The cost of a ferry ride for a roundtrip adult ticket to Cancun leaving from Isla Mujeres is around $13.71

Do Ultramar have toilets on board?

Ultramar do have toilets on board!

Is there Wi-Fi on Ultramar?

You can breathe a breath of fresh air… Ultramar DOES have Wi-Fi on board their rides

Do I need to print my ticket or does Ultramar offer e-tickets?

Ultramar has e-tickets so you don’t need to print your tickets.

Which cities does Ultramar operate in?

Ultramar operates in Isla Mujeres, Cancun, Playa del Carmen, and Cozumel

What is Ultramar’s contact information?

Phone: 9988815890

Where is the Ultramar office?

Ultramar’s office is located at Terminal Maritima Ultramar, Av. Lopez Portillo SM-84 M-5 L-6. Puerto Juarez