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We booked the shuttle service several weeks in advance and glad we did to guarantee the time we wanted to leave Antigua & arrive in Panajachel. The pick-up destination in Antigua changed the night before as previously indicated but we made it to the new meeting spot with issues. Four other passengers though on the bus didn’t arrive until 45 minutes later. Though it was annoying we waited the extra time, the driver was professional, drove safely over the range and stopped for a bathroom break. He also dropped us off at the ferry. No complaints

When I booked my ride from Monterrico to Panajachel it didn’t mention anywhere that the trip was to take 2 days. They took me from Monterrico to Antigua. I had to get a hotel room for the night and continue next day to Panajachel . However, I should acknowledge that a driver came to fetch me from both hotels and they were very courteous and helpful. Same, for the shuttle driver to Antigua, he made sure to leave safe and sound at the hote. Bookway, should clarify his routes so more travellers will not be frustrated and unhappy to spend more money on hitels

They were accommodating step of the way and were communicative throughout. Staff were so friendly and I was never worried even though I had some hiccups on my end, which were of my own circumstances. Will definitely use Magic Travel again!!

The driver, Gabriel, was excellent. He was very pleasant, drove well and put on beautiful music on the way! The car was very clean!

The driver was patient and the ride went smoothly. I would definitely recommend this company and use their services, again.

Thank you