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Finding your ride

Travelers can easily locate their ride or driver as the vehicle is distinctly marked with the company colors and name. Additionally, assistance can be found at the company counter or ticket office. If the pick-up location is at an airport or terminal, details on the specific arrival hall and gate number are provided.

Baggage and special items

• Bicycles: Bicycles are allowed on board, but there is an additional fee. For specific fee details, it is necessary to check with the supplier.
• Motorbikes: Motorbikes are not permitted on board.

Booking and Amendments

• Name Changes: Passenger name changes are allowed after a booking has been approved. Details regarding amendment fees for name changes and the timeframe within which changes are permitted were not provided.
• E-Tickets: Passengers are required to print both their ticket and the confirmation email prior to boarding.

Onboard Policies

Passengers are not allowed to eat or drink on board.

Pet policies

Pets are not allowed.