Name: I had a few issues
Rating: 3

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Express Bus

I had a few issues with the service. First of all there are displays at the bus terminal but I needed to ask staff which lane the bus was expected to come as there was no sign of Express bus on either of them.
Secondly my bus was due at 12. 30pm but after waiting outside at 35 degrees for 25mns I went to the information desk inside the airport terminal where a really kind and helpful lady after a phone call ensured me that my transfer would come so I rushed back and waited another 5mns and it eventually came at 13. 06. 
Beforehand whilst waiting outside I checked Bookaway’s website where I found a live chat option but clicking on it led me back on the main page of the site and there was no phone number where I could have inquired about my transfer hence leaving me no choice but to send an email. 
The ride was pleasant in an AC bus, the driver highly professional asking me about my flight time once it arrived 36mns late so my onboard experience was excellent as well as the booking one that’s why the 3 star

	距离 31 km (19.4 miles)
	价格范围 US$ 11-US$ 12
	Ride Duration 30分钟
	出发最早 09:30
	出发最晚 12:30
	最热门运营商 Express Bus

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