Very friendly driver!! Because of him I give 5 Stars! 🤩
But the whole experience was a bit overpriced in comparison to local drivers.
Everything was fine, but we just forgot a phone in the car and we can’t contact the driver. I tried to write a mail but no one is response. Maybe there is an other way? The driver was very kind and we felt safe the whole ride. Thank you.
Confortable van and nice driver
Very good and nice driver. Safe and friendly.
Our driver was great would recommend and have no complaints
Great service! Thank you
Your Guide to Seamless Travel with Cebu Trip Rent A Car
Language and communication
Both counter staff and drivers are proficient in English, ensuring clear communication for travelers.
Finding your ride
Travelers can easily locate their ride as the driver will be waiting with a sign displaying the passengers' name. Additionally, the vehicle will feature the company's branding colors or name. Travelers can also find assistance at the company's counter or ticket office. For airport or terminal pickups, the meeting point is outside the arrival hall where the driver will have the passengers' name signage.
Baggage and special items
Bicycles:Bicycles can be brought on board without any additional fee. It is essential to inform the driver ahead of time if you are using private transfers.
Motorbikes:Motorbikes are not allowed on board.
Accessibility and assistance
Wheelchair accessibility:Vehicles are wheelchair accessible.
Guide dogs:Guide dogs are allowed to board and sit with visually impaired travelers.
Booking and Amendments
Name Changes:Name changes on tickets are permitted after booking approval. There is **no fee** for changing the name if it is done at least **12 hours before departure**.
E-Tickets:Passengers do not need to print their tickets or confirmation emails.
Onboard Policies
Passengers are not allowed to eat or drink on board.
Pet policies
Pets are permitted on board, but they must be small enough to fit behind the minivan and require a cage. There is **no additional fee** for bringing pets on private transfer hires.
Everything was fine, but we just forgot a phone in the car and we can’t contact the driver. I tried to write a mail but no one is response. Maybe there is an other way? The driver was very kind and we felt safe the whole ride. Thank you.