Coomotor——票券及在线预订

Finding your ride

• General pickup information: Travelers can easily locate their ride as vehicles are distinguished by the distinct company branding and colors. For those picking up at an airport or terminal, specific details on the arrival hall and gate number are provided for a smooth meet-up with their driver.
• Pickup delay: For shared airport pickups, if your flight is delayed, you can board the next available bus or minivan. There may be an additional fee depending on the circumstances. If a fee is applicable for a delayed flight in shared pickups, details will be provided at the time of service. For private airport pickups, if a flight is delayed, the policy does not permit the driver to wait for passengers. It is important to note that no waiting is allowed in case of delays for private transfers.

Baggage and special items

• Bicycles: Bicycles are allowed on board for an additional fee. **The fee for bringing a bicycle on board** has not been specified.
• Motorbikes: Motorbikes are not allowed on board.

Accessibility and assistance

• Wheelchair accessibility: Wheelchair accessible vehicles are available.
• Traveler aid: Travelers' assistants, accompanying someone with a mobile or visual handicap, can travel for free.

Booking and Amendments

• Name Changes: Name changes on tickets are permitted until 12 hours before departure. An amendment fee may apply for such changes.
• E-Tickets: Passengers are required to print their tickets but do not need to print the confirmation email.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are allowed on board. Pets must be kept in a cage. There is a range of fees for bringing pets, depending on their size, with small pets usually being free, while larger pets may incur an additional cost.