Eco Sapa Limousine——票券及在线预订

Language and communication

The operator's counter staff can communicate in English, but the driver does not speak English.

Finding your ride

• General pickup information: Travelers can easily identify their ride as drivers wear a company uniform and vehicles are branded with company colors or names. Additionally, travelers can meet their drivers at the company counter or ticket office. For airport or terminal pickups, specific arrival hall and gate information will be available for where travelers can meet their ride or driver.
• Pickup delay: For shared airport pickups, if a flight is delayed, passengers can take the next available bus or minivan without any additional fee, provided there are seats available. For private airport pickups, in case of flight delays, specifics regarding the waiting period for the driver and any applicable fees were not provided.

Baggage and special items

Bicycles are not allowed on board.

Accessibility and assistance

• Wheelchair accessibility: Wheelchair-accessible vehicles are not allowed.
• Guide dogs: Guide dogs are not allowed.

Booking and Amendments

• Name Changes: Name changes on tickets are permitted after booking approval at no additional cost.
• E-Tickets: Passengers are not required to print their ticket or the confirmation email.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are not allowed.