I booked my train through Bookaway from Luang Prabang. I received a responsive service via WhatsApp with my queries. Ticket issued three days before travel
Thanks for ensuring the issuance of train ticket on time. Everything goes smoothly afterwards and I enjoyed the ride. Great service Bookaway.
Very comfortable journey. Border crossing was streamline. Plenty of leg room and large windows to see the passing countryside. Make sure you have some RMB with you if you want to buy a snack once you have crossed the border into China. LAK is not accepted. Very pleasant and comfortable train ride.
All went well. Received the ticket QR code via WA and enjoyed the train ride
Was Very good
Your Guide to Seamless Travel with Laos Group Tour
Language and communication
The counter staff at the bus station are able to communicate in English, ensuring smooth communication for travelers. However, the drivers do not speak English.
Finding your ride
General pickup information:Travelers can easily identify their ride or driver as the driver will be wearing a company uniform and the vehicle will be branded with the company's colors or name. Additionally, travelers can also find assistance at the company counter or ticket office. If the pick-up location is at an airport or terminal, specific information regarding the arrival hall and gate number for meeting the ride or driver will be provided.
Pickup delay:For shared airport pickups, passengers can board the next available bus or minivan without additional fees if their flight is delayed. However, availability of seats on the next bus should be checked. For private airport pickups, details about driver wait times and potential fees if the flight is delayed were not provided.
Baggage and special items
Bicycles:Bicycles are not allowed on board.
Motorbikes:Motorbikes are not allowed on board.
Booking and Amendments
Name Changes:Passenger names can be changed after a booking has been approved without any amendment fee, and this can be done at any time before travel.
E-Tickets:Passengers are not required to print their tickets or confirmation emails.
I booked my train through Bookaway from Luang Prabang. I received a responsive service via WhatsApp with my queries. Ticket issued three days before travel
Very comfortable journey. Border crossing was streamline. Plenty of leg room and large windows to see the passing countryside. Make sure you have some RMB with you if you want to buy a snack once you have crossed the border into China. LAK is not accepted. Very pleasant and comfortable train ride.