官方地址: No. 048, Nguyen Hue Street, Lao Cai Ward, Lao Cai City, Lao Cai Province,
电话 1: +84 (0)919 653119
搭乘
Sapaly Express Train
Generally clean and comfy. Toilet is small cannot turn around but bed is acceptable. I slept tru out my journey. Very pleasant
ok
Comfortable journey. But the bed is a bit short.
Timely
Très confortable !
The train ride is an interesting experience, what was promoted on line is exactly what is provided. One thing can improve is the bed cushion/mattress, it felt very used with forms of dents in it. Should consider changing the cushion/mattress.
Your Guide to Seamless Travel with Sapaly Express Train
Language and communication
For a smooth journey, English-speaking staff are available at the ticket counter. However, drivers do not speak English.
Finding your ride
Travelers can easily identify their ride or driver as the drivers wear a uniform and the vehicles are branded with the company’s colors and name. Additionally, travelers can head to the company counter or ticket office for assistance. If the pickup location is an airport or terminal, the specific arrival hall and gate number for meeting the driver will be provided.
Baggage and special items
Bicycles:Bicycles can be brought on board without an additional fee if they are small and foldable like a suitcase.
Motorbikes:Motorbikes are permitted on board with an additional fee. Passengers are advised to check the fee before departure at the counter located outside Le Duan train station.
Accessibility and assistance
Wheelchair accessibility:Wheelchair accessible vehicles are available.
Guide dogs:Guide dogs are allowed to board and sit with visually impaired travelers.
Booking and Amendments
Name Changes:Name changes are allowed after a booking has been approved. These changes are free if made 24 hours before the departure time.
E-Tickets:Passengers are not required to print their tickets or confirmation emails.
Onboard Policies
Passengers are allowed to eat and drink on board.
Pet policies
Passengers are allowed to bring pets on board for free, but they must be kept in a cage.