Super Shuttle Ferry——票券及在线预订

Language and communication

Both the counter staff and the driver speak English, facilitating easy communication during your trip.

Baggage and special items

• Bicycles: Bicycles are allowed on board but incur an additional fee. The cost varies based on size, weight, and destination.
• Motorbikes: Motorbikes are allowed on board with an additional fee. The fee for bringing a motorbike may vary depending on its size, weight, and destination.

Accessibility and assistance

• Wheelchair accessibility: Vehicles are wheelchair accessible.
• Guide dogs: Guide dogs are allowed to board and sit with visually impaired travelers.
• Traveler aid: No, there is no additional charge for those traveling with someone who has a mobile or visual handicap.

Booking and Amendments

• Name Changes: Name changes after booking approval are permitted. A name change is amendable before departure with a fee. If changed before departure time, a 10% fee applies; if after, the fee increases to 20%.
• E-Tickets: Passengers are required to print their ticket, but there is no need to print the confirmation email.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are allowed on board, but there is a fee, which will be determined at the terminal. All pets must be kept in a cage during the journey.