Transportes Varela Monteverde CR - Billetes y reservas en línea

Language and communication

The operators ensure that both counter staff and drivers can communicate in English, facilitating a straightforward experience for English-speaking travelers.

Finding your ride

• General pickup information: Travelers can easily identify their ride or driver by looking for the individual dressed in a company uniform. For pickups at airports or terminals, please meet your ride or driver at the designated arrival hall and gate number provided at the time of booking.
• Pickup delay: For shared airport pickups, if your flight is delayed, you can board the next available bus or minivan by paying an additional fee of NA. For private airport pickups, the driver will wait for passengers without mentioning any specific waiting time or additional fees.

Baggage and special items

• Bicycles: Bicycles cannot be brought on board.
• Motorbikes: Motorbikes are allowed on board with an additional fee.

Accessibility and assistance

• Wheelchair accessibility: Wheelchairs are not allowed.
• Traveler aid: Travelers with a mobile or visual handicap will incur an additional charge if accompanied by an aid/assistant.

Booking and Amendments

• Name Changes: Name changes are allowed after a booking has been approved. There is no information provided about amendment fees or the timeframe within which a name change can be made.
• E-Tickets: Passengers are not required to print their tickets or confirmation emails.

Onboard Policies

Passengers are not allowed to eat or drink on board.

Pet policies

Passengers are allowed to bring pets on board for free, provided that the pets are kept in a cage.