Xocomil Tours - Billetes y reservas en línea

It wasn’t quite door to door. I was dropped off about 4 blocks from my hotel and walked the rest of the way. I agree it was probably more convenient for the driver.

Cannot fault the journey or the driving, and the van was available at pick up early, was comfortable, not overfilled, and had AC the whole time. The only issue was the delay collecting other passengers - unclear whether they were late or given wrong meeting place/time but we even turned back for another passenger after 20 min of driving with no explanation.

Took the Lake Atitlan (Panajachel) to Flores bus. It did say before booking that we would have to switch buses, but did not specify that I would have to wait 2. 5 hours at night in Guatemala city. The bus stop is in zone 1, which is safe-ish during the day but not recommended for tourists at night, and I found it a bit scary as a solo female traveller. There is a small waiting room at the bus stop with a ticket counter, where it felt safe to wait. Otherwise the buses were as scheduled and the night bus from Guatemala city to Flores was very comfortable with reclining leather seats.

Should have reconfirmation message a day before travel.

Todo bien

Clean and on time. The bus is quite uncomfortable due to very limited leg space, but that is the standard there unfortunately.