Et-Pumpkin - ตั๋วและการจองออนไลน์

Language and communication

Both the counter staff and the driver speak English, facilitating easy communication for travelers.

Finding your ride

• General pickup information: Travelers can easily identify their ride or driver as the driver will be in a company uniform and the vehicle will be branded with the company's colors and name. Additionally, travelers can head to the company's counter or ticket office. At airports or terminals, specific details on the arrival hall and gate number for meeting the ride or driver will be provided.
• Pickup delay: For shared airport pickups, if your flight is delayed, you can take the next bus or minivan without any additional charge, provided there are seats available on the next vehicle. For private airport pickups, details regarding wait times for drivers and potential fees were not provided.

Baggage and special items

• Bicycles: Bicycles are allowed on board if they are foldable. An additional ticket needs to be purchased for the bicycle.
• Motorbikes: Motorbikes are not permitted on board.

Booking and Amendments

• Name Changes: Name changes after booking approval are permitted without any amendment fees.
• E-Tickets: Passengers do not need to print their tickets or confirmation emails.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Passengers can bring a small dog on board by purchasing an additional ticket for the pet. Pets must be kept in a cage during the trip.