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Halong Travel Limousine
Very comfortable, professional and pleasant way to travel.
very nice clean car with beat driver~
The ride was comfortable and was a good value for money. Yet, there is a room for improvement in communicating the actual departure time. The ride was supposed to leave at 11:00 a. m. when I booked. On the day of the ride, I was told to arrive at the meeting point at 11:15 a. m. and the limo only arrived at 11:35 a. m. to pick me up. During the ride, the limo dropped off other passengers at two other points before arriving at the airport. Although the limo still had plenty of time for check-in, it would have been much better if ride arrangement and the actual departure & arrival times had been communicated to me more precisely, especially considering that I had to catch a flight.
Comfortable car and great service!
Très bon rapport qualité prix. Véhicule confortable
Perfect!
Your Guide to Seamless Travel with Halong Travel Limousine
Language and communication
English-speaking staff is available at the counter, however, drivers do not speak English.
Finding your ride
General pickup information:Travelers can easily find their ride or driver as the driver will be in company uniform and the vehicle will be branded with the company’s colors and name. Additionally, assistance can be found at the company's counter or ticket all office. For those arriving from domestic flights, the meeting point is directly at the arrival gate. For international flights, travelers should head to the meeting point next to column no. 10, located on the 1st floor of terminal 2.
Pickup delay:For shared airport pickups, passengers can take the next bus or minivan at no additional cost if their flight is delayed. For private airport pickups, the specific waiting time and potential fees applicable when a flight is delayed are not mentioned, thus this information cannot be provided.
Baggage and special items
Bicycles:Bicycles are not allowed on board.
Motorbikes:Motorbikes are not allowed on board.
Booking and Amendments
Name Changes:Name changes are permitted after a booking has been approved. There is no amendment fee for changing the name, provided it is done at least 2 hours before the departure time.
E-Tickets:Passengers do not need to print their tickets or confirmation emails.
Onboard Policies
Passengers are allowed to eat and drink on board.
Pet policies
Passengers can bring small dogs on board, but they must purchase a separate ticket for the pet and ensure the dog is kept in a cage.
The ride was comfortable and was a good value for money. Yet, there is a room for improvement in communicating the actual departure time. The ride was supposed to leave at 11:00 a. m. when I booked. On the day of the ride, I was told to arrive at the meeting point at 11:15 a. m. and the limo only arrived at 11:35 a. m. to pick me up. During the ride, the limo dropped off other passengers at two other points before arriving at the airport. Although the limo still had plenty of time for check-in, it would have been much better if ride arrangement and the actual departure & arrival times had been communicated to me more precisely, especially considering that I had to catch a flight.