No complaints whatsoever about the ride. The drivers were courteous and punctual and drove well (nothing scary for those unaccustomed to Vietnamese traffic). There were 2 transfers one after the ten or so passengers were collected in the Tam Coc area and the other when we were dispersed into Hanoi. I was picked up at my hotel in Tam Coc and delivered to my hotel in Hanoi in about 2. 5 hours. Which is excellent. Only complaint was the online booking process. I never received any confirmation my trip was actually booked and in fact was on my way to a travel agency to book the same transportation ( the following day) when I received a WhatsApp text notifying me of the pickup time. I responded with a question and no answer. Then I prayed they would show up and they did. (Minus one star for the communication). Despite that issue the cost of the ride was a bargain. I would book them again and do recommend the agency.
Service was reliable, comfortable and efficiently organised.
The van was comfortable and spacious and the ride went smoothly, within the expected schedule.
No complaints whatsoever about the ride. The drivers were courteous and punctual and drove well (nothing scary for those unaccustomed to Vietnamese traffic). There were 2 transfers one after the ten or so passengers were collected in the Tam Coc area and the other when we were dispersed into Hanoi. I was picked up at my hotel in Tam Coc and delivered to my hotel in Hanoi in about 2. 5 hours. Which is excellent. Only complaint was the online booking process. I never received any confirmation my trip was actually booked and in fact was on my way to a travel agency to book the same transportation ( the following day) when I received a WhatsApp text notifying me of the pickup time. I responded with a question and no answer. Then I prayed they would show up and they did. (Minus one star for the communication). Despite that issue the cost of the ride was a bargain. I would book them again and do recommend the agency.