Not as nice as I expected and INCREDIBLY frustrating pickup
This was a very frustrating experience. We booked a 12:00 Limousine and received confirmation and was told that we should be ready at our hotel 15 minutes before 12:00. At 9:45 I received a phone call saying that our hotel was too far away and that they would be there to pick us up at 10. We were out and about sightseeing and were prepared to be ready at 11:45 as confirmed, not at 10am.