Perfectly on time, clear about the pickup and drop off point. Whatsapp avaiable. From Ba Na Hills to Hue we've done a change, from a car to a small bus (6 people Total). We didn't had to wait. Suggested
good
Moderne Fahrzeuge, pünktliche Abfahrt (sogar früher, weil alle Passagiere da waren), sehr gute Kommunikation per WhatsApp (Foto, Fahrzeugnummer, Details, Updates). Lasst Euch sicherheitshalber den Drop off Punkt schriftlich und zusätzlich zur Buchungsübersicht bestätigen.
Excellent services
Hij was super op tijd na 3x contact vooraf van book a way. Hele mooie limousine en een goede chauffeur.
Excellent trip.
Very comfortable and on time
Your Guide to Seamless Travel with HAV Travel
Language and communication
The operators ensure that the counter staff can speak English to assist travelers effectively. However, the drivers do not speak English.
Finding your ride
Travelers can easily locate their ride or driver as the vehicles are distinctly marked with company colors and branding. Additionally, assistance can be found at the company's counter or ticket office. For pickups at airports or terminals, detailed information regarding the arrival hall and gate number is provided to ensure a smooth meeting point for travelers.
Baggage and special items
Motorbikes are not allowed on board.
Booking and Amendments
Name Changes:Once a booking has been approved, a passenger's name cannot be changed. There is no provision for changing the name after approval and no amendment fee is applicable since changes are not allowed.
E-Tickets:Passengers are required to print their tickets but do not need to print the confirmation email.
Onboard Policies
Passengers are not allowed to eat or drink on board.
Perfectly on time, clear about the pickup and drop off point. Whatsapp avaiable. From Ba Na Hills to Hue we've done a change, from a car to a small bus (6 people Total). We didn't had to wait. Suggested
Moderne Fahrzeuge, pünktliche Abfahrt (sogar früher, weil alle Passagiere da waren), sehr gute Kommunikation per WhatsApp (Foto, Fahrzeugnummer, Details, Updates). Lasst Euch sicherheitshalber den Drop off Punkt schriftlich und zusätzlich zur Buchungsübersicht bestätigen.