The driver was driving very fast, all other things were fine
Travel was good and on time
Our driver is very courteous and professional. The best part is a lunch place we stopped by. It was better selection of foods and very clean restrooms. We would choose this company again.
Le van était à l'heure, on a du payé un supplément pour les bagages de 20 kg (100pesos)
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Your Guide to Seamless Travel with Eulen Joy Express
Language and communication
The operators ensure that both counter staff and drivers are proficient in English to facilitate clear communication with travelers.
Finding your ride
General pickup information:Travelers can easily locate their ride or driver as the vehicle is branded with the company colors and name. For pickups at airports or terminals, the meeting point is outside the airport terminal.
Pickup delay:For shared airport pickups, passengers can take the next bus or minivan without any additional fee if their flight is delayed. For private airport pickups, if a flight is delayed, the driver will wait up to one hour for passengers.
Baggage and special items
Bicycles:Bicycles are not allowed on board.
Motorbikes:Motorbikes are not allowed on board.
Accessibility and assistance
Wheelchair accessibility:Wheelchair accessible vehicles are available.
Guide dogs:Guide dogs are not allowed.
Booking and Amendments
Name Changes:Passenger names can be changed after a booking has been approved without any amendment fee.
E-Tickets:Passengers do not need to print their tickets or the confirmation email.
Onboard Policies
Passengers are not allowed to eat or drink on board.
Our driver is very courteous and professional. The best part is a lunch place we stopped by. It was better selection of foods and very clean restrooms. We would choose this company again.