Excellent service, agent de bord à l’écoute et beau petit spectacle en cours de route
Muy genial.
Fun trip. A bit loud and cramped but enjoyable non the less.
Nice
We enjoyed our ride but would have preferred to be able to take the train the entire way back to Cusco rather than taking the bus part way. The train was fine, seats were a bit cramped.
the busses and train were good
Your Guide to Seamless Travel with Inca Rail
Language and communication
Both counter staff and drivers are English-speaking.
Finding your ride
Travelers can easily find their ride or driver as the driver will be wearing a company uniform. For pick-ups at airports or terminals, travelers can meet their ride or driver at the specified arrival hall and gate number.
Baggage and special items
Motorbikes are not allowed on board.
Accessibility and assistance
Wheelchair accessibility:Vehicles are wheelchair accessible.
Traveler aid:Travelers with a mobile or visual handicap may incur an additional charge when accompanied by an assistant.
Booking and Amendments
Name Changes:Name changes are permissible after booking approval. An amendment fee may apply for changing a name; specifics regarding the fee and time frame for changes are not provided.
E-Tickets:Passengers do not need to print their tickets or the confirmation email.
Onboard Policies
Passengers are not allowed to eat or drink on board.
We enjoyed our ride but would have preferred to be able to take the train the entire way back to Cusco rather than taking the bus part way. The train was fine, seats were a bit cramped.