Violette Trains -Tickets and online bookings

3.9(20 reviews)

Violette Express Train newly opened in 2016 and provides train services between Hanoi-Lao Cai-Hanoi and Hanoi-Hue-Danang-Hanoi. The company has a professional staff and prioritizes customer service and is known to be reliable, safe, and comfortable.

Official address: 53 Truc Bach, Ba Dinh, Ha Noi

Phone 1: +84 (0)913340667 / +84 (024)38517151

Traveling with

Violette Trains

  • “Worth it for the experience “ but don’t expect to sleep… on reflection probably better to train during the day, enjoy the view and the journey then arrive in the evening and get a good nights sleep… it took a couple of days to recover from the lost nights sleep…

  • My daughter and I enjoyed the train ride from Hanoi to Danang. The train was clean and the beds were comfortable. The food car wasn’t much so plan to bring snacks. They offered breakfast and some snacks on board. Lots of families traveling together. It was not luxurious but it was comfortable and clean. Scenery spectacular

  • Everything worked fairly well, cabin okay (saw one little bug). With ear protection I was able to sleep a few hours. We arrived approx 2h late

  • Fresh, stylish, comfortable cabin. Water, beer, fruit, breakfast for free in the cabin. AC. A bit noisy through the night from the rails but was expected!

  • Loved the train. The only part of the trip that was a bit stressful was when we arrived at the station and showed our printed out booking confirmation and was told by the staff that it was not valid. We were then sent to another person who called the number that Bookaway provided and after that the ticket was confirmed. Please note that very few people in that area speak English and getting information can be a bit challenging. The train departed on time and the compartment was very clean and comfy. We even found complimentary snacks under our pillows! Would definitely recommend the train.

  • Perfect ride only dificult to find counter at hanoi

Your Guide to Seamless Travel with Violette Trains

Language and communication

English is spoken by both the counter staff and the driver, facilitating communication for all passengers.

Finding your ride

Travelers can easily locate their ride or driver as the driver will be wearing a company uniform and the vehicle will be branded with company colors and the name of the company. Additionally, there is a company counter or ticket office available for assistance. If the pick-up is at an airport or terminal, travelers should go to the specified arrival hall and gate number to meet their ride or driver.

Baggage and special items

  • Bicycles: Bicycles can be brought onboard without any additional fee, provided they are foldable and can be kept in the passenger's cabin.
  • Motorbikes: Motorbikes are permitted on board for an additional fee. For specific fee details, please check at the Le Duan Hanoi train station at the Door To Door service counter next to Vinmart.

Accessibility and assistance

  • Wheelchair accessibility: Wheelchair accessible vehicles are available.
  • Guide dogs: Guide dogs are permitted to board and accompany visually impaired travelers.

Booking and Amendments

  • Name Changes: Passenger name changes after booking approval are permitted without any amendment fee. However, it is necessary to inform the operator at least 24 hours before the departure time.
  • E-Tickets: Passengers are required to print their tickets but do not need to print the confirmation email.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are allowed on board at no additional cost, but they must be kept in a cage.

Violette Trains’s popular routes

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  • 6Cities
  • 18Routes

Our travelers reviews about the ride with Violette Trains

3.9

Based on 20 reviews from Bookaway users who traveled with Violette Trains

Lance D.

sabrina s.

Maike S.

Barbro S.

Karin B.

Violette Trains's most popular stations

Choose a city

  • Hanoi Train StationHanoi Train Station, 120 Lê Duẩn, Văn Miếu, Hoàn Kiếm, Hà Nội, Vietnam
  • Lao Cai Train StationLao Cai Railway Station, To 26A, Pho Moi, TX.Lao Cai, Lao Cai, Vietnam
  • Ninh Binh Train StationNinh Binh Train Station, 456 Ngô Gia Tự Nam Bình, Ninh Bình, Vietnam
  • Dong Hoi Train StationDong Hoi Train Station, tiểu khu 4, Nam Sách, Đồng Hới, Quảng Bình, Vietnam
  • Hue Train StationHue Train Station, Bùi Thị Xuân, Phường Đúc, Thành phố Huế, Huế, Vietnam
  • Da Nang Train StationDa Nang Train Station, 791 Hải Phòng, Tam Thuận, Thanh Khê, Đà Nẵng, Vietnam
  • Hanoi Train StationHanoi Train Station, 120 Lê Duẩn, Văn Miếu, Hoàn Kiếm, Hà Nội, Vietnam
  • Hue Train StationHue Train Station, Bùi Thị Xuân, Phường Đúc, Thành phố Huế, Huế, Vietnam

Your questions, Our answers

How much does a bus ride cost from Hanoi to Hue?

The cost of a bus ride for a roundtrip adult ticket to Hue leaving from Hanoi is around US$ 13

Do Violette Trains have toilets on board?

Violette Trains do have toilets on board!

Is there Wi-Fi on Violette Trains?

You can breathe a breath of fresh air… Violette Trains DOES have Wi-Fi on board their rides

Do I need to print my ticket or does Violette Trains offer e-tickets?

Violette Trains has e-tickets so you don’t need to print your tickets.

Which cities does Violette Trains operate in?

Violette Trains operates in Sapa, Hanoi, Hue, Da Nang, Ninh Binh, and Dong Hoi

What is Violette Trains’s contact information?

Phone: +84 (0)913340667 / +84 (024)38517151

Where is the Violette Trains office?

Violette Trains’s office is located at 53 Truc Bach, Ba Dinh, Ha Noi